Paul Easton Locksmiths and Garage door repairs.
Fox House Elmdale Chepstow 
NP16 7LA
Telephone  01291 625540
Mobile         07913 158497

Paul Easton locksmith
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Paul Easton.

Completed a comprehensive 5-year City and Guilds apprenticeship in carpentry and joiner.

Bringing 50 years of industry experience.

Welcome to the desktop view of our website. Located in the town of Chepstow, Paul Easton Locksmiths provides a comprehensive lock and door maintenance service, emergency locksmith services, and garage door repairs.


Blog Post

What should you look for when searching for a locksmith ?

  • By paul easton
  • 01 Sep, 2019

Established in 1982 Paul Easton Locksmiths

Paul Easton Locksmiths Established 1982 photograph of old chain and padlock
Paul Easton Locksmiths Established 1982
What do customers look for when searching google for a locksmiths or repair company  ?

Looking for a locksmith near me ?
Looking for a local business ?
Looking for a personal service ?
Looking for somebody who knows what they are doing ?

These are probably the most important considerations that most of our customers tell us they have when searching for a locksmith.
They are looking for a local business well established with good reviews on Google.

So how do you find it amongst the many search results the google throws up.
Well their are a few things you can look for.

Firstly you need to check the telephone number is it a local number, but don't be fooled many businesses buy in local dialing codes and use them to try to convince you they are a genuine local business. 
Ring them and ask where exactly are you located, if its a call centre hang up and try another business.
Ask questions like who will be doing the work ?
Terms like we will send an engineer mean you are dealing with a national based call centre. 
If you get answers like, "well its my husband" you can be pretty certain its a local business run by one person.

Ask them how long it takes to get someone out, longer than 10 minutes in Chepstow their not local.
Ask them how long they have been in business ?

Paul Easton Locksmiths were established in 1982 with over 40 years experience under the bonnet that's a lot of doors i have fitted and repaired and a lot of locks i have put into door's.
We definitely know what we are doing.
You should be looking for a well established business that are going to provide a fast comprehensive service that's guaranteed.
Paul Easton Locksmiths offer a no quibble guarantee on all parts and a same day return service in the event of a fault.

Is a company that's based in Cardiff, Newport or Bristol going to really want to come all the way back over 20 or 30 miles which is a 60 odd mile return trip to sort out any small adjustment faults or problems  on a door or window ?

Door's move a lot and when the weather turns hot or very cold plastic upvc doors move a hell of a lot, that mean's contrary to what most people think they can need adjusting on a fairly regular basis to keep them working properly before finding the optimum settings. They have a lot of adjustments points on them, their definitely not fit and forget door's.

Wood door's are the same, newly fitted locks can need very slight adjustments, we carry out this service free for the first 12 months after fitting or repairing your locks.

Why is all this relevant ?
Well it could save you a lot of money and problems should you need a locksmith to repair your door locks, so its definitely worth doing some homework before letting a cowboy repair man lose on your brand new one thousand pounds plus front door.

So next time your looking for a locksmiths try searching a little bit lower down the search results past the sponsored ads, it could reap more rewards.
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